- Live Mint Lounge and the Wall Street Journal: IBM
is looking for acquisitions in India. By Lison Joseph. Excerpts: armed with a $20 billion (Rs93,660 crore) war
chest, International Business Machines Corp. (IBM) is scouting for potential acquisitions in India and across the
globe as it seeks to almost double earnings in five years by expanding in emerging economies and focusing on software
and services. The push is in line with the acquisition-led growth strategy outlined by IBM’s chief executive officer
Sam J. Palmisano at an investor meeting last month.
- Yahoo! IBM Employee Issues message board: "General
Orders" by "big.bertha92". Full excerpt: IBM doesn't value U.S. workers. Not news to current employees.
The off shore mania has hit a fever pitch and seasoned professionals with YEARS of experience are being replaced
with workers that have no knowledge of how IBM U.S. works and VERY little knowledge of the actual job that is
being performed. U.S. employees that are left are unofficially responsible for the work that the off shore workers
perform. Off Shore workers are held to a different performance standard and banding levels most certainly DON'T jive
with U.S. band levels. A band 6 in India is a Band 3 in the U.S. Again, not new news to current employees. If U.S.
workers performed at the level that most off shore workers did, we would be `3' performers and out the door in short
order.
It's an extremely toxic environment for U.S. workers and the handful of executives that actually run the company
have no shame. Ex-IBMer, Bob Moffat is a prime example of what the average U.S. worker is dealing with – shameless
self-interest at any cost, including your job.
While, I won't preach on joining a Union to save our skin, I've taken the initiative to join. We are all powerless
without some help. With evidence that off shoring does NOT work in many, many cases, the mission statement
and business plans keep marching forward like an army with a command from their general.
BTW, U.S. employees (at least in GBS) are leaving in droves and who can blame them.
- Boston Herald: IBM
debuts Littleton software complex. By Thomas Grillo. Excerpts: IBM employees and state officials celebrated the
opening of Big Blue’s largest North American lab in Littleton yesterday. “Massachusetts is on the mend and on the
move and IBM is part of it,” said Gov. Deval Patrick. The sprawling 500,000-square-foot complex off Interstate
495 that once housed computer giant Hewlett-Packard focuses its research on mobile computing. While company officials
boasted about acquiring 14 software companies, Alistair Rennie, an IBM executive, declined to provide precise jobs
numbers or information about more than $25 million in tax credits.
For example, IBM said 3,400 employees have “access” to the lab. But the state said the company reported only
700 employees in Littleton as of July. Karen Lilla, an IBM spokeswoman, declined to reveal the number of IBM
employees in the Bay State. She would only say that the company has 398,000 employees worldwide. She refused
to answer questions about tax breaks. ...
Lee Conrad, national coordinator for Alliance@IBM who is organizing workers, said the reason the company won’t
divulge U.S. numbers is that the work force is shrinking and jobs are being shipped overseas. He said IBM’s
U.S. jobs are expected to fall below 100,000 this year, down from nearly 134,000 in 2005. At the same time,
he said, IBM is seeking tax breaks. “The offshore hiring has accelerated and they are catching heat from us
and other organizations for abandoning the U.S. work force,” he said.
- Yahoo! IBM Employee Issues message board: "Sam
- This is YOUR Katrina" by "hps2229". Full excerpt: Dear Sam: I left IBM a year ago - on good
terms after 23 years with the company. I turned 55 years old and decided to join Peace Corps. I'm sending this
from Africa, where I'll be serving for another 15 months at least. I have no axe to grind - I'm a stockholder.
You have not asked for my advice, but indulge me anyway.
It has been easy to see the result of BP's shortcuts in their Gulf drilling operations. Actions taken to maximize
some short-term drilling quota will result in a devastating loss to BP's long-term business. You must feel that
BP's CEO is seriously unhappy that the world watches HIS screw-up on a webcam 24/7 showing this massive plume
of lost revenue and future liability flow into the gulf. Even President Obama is impacted - We call this situation
his "Katrina".
What I see happening at IBM these days is strangely analogous to the Gulf screw-up. I think what is happening
at IBM is YOUR Katrina.
I don't need to watch a webcam to see that loyalty, passion, innovation, and skills are spilling out of IBM
like sweet crude from Deepwater Horizon under your watch. As I understand it, you even stated that in your
eyes IBM is not an American company and that you'll make decisions on workforce when and where you see fit.
My personal experience of the last 5 years of my service in IBM was to see a frightening transition from the
building of a sustainable and profitable services business to one in which short-term quarter to quarter thinking
prevailed. I had 2 quota periods per year and a sales cadence process more like a death march than a sales
operation. Resource Actions loomed - Customers became less important than metrics - I saw less innovation -
almost no risk taking - less satisfaction all around.
Sam - While it's true your responsibility is to increase shareholder value above all else, you also have a
responsibility to provide a level of stewardship that enables the company to remain great after you leave.
. Regarding the US workforce, I'm thinking that they are costly when compared to bright-eyed new BRIC kids,
but I'm thinking you may have underestimated the value of your US team. You will never be able to replace the
tangible skills they brought IBM, nor the intangible dedication and commitment that they have demonstrated
year after year - often at the expense of their families and personal health. Once you lose these people don't
assume they will come back.
Financially, you will be leaving far richer than you had ever dreamed you would become. Some seem to suggest
that your short term focus is simply to gut a once-great company for your personal gain. I don't agree with
this cynical view - I'm glad you got rich. Good for you - honestly. But - best wishes aside, I think you will
be leaving IBM a shell of its former greatness - just a great logo.
In my opinion Sam, you are screwing up IBM - this is your Katrina - and I suggest you take another look at
that brass paperweight on your desk that says THINK.
- Associated Press, courtesy of Forbes: IBM
buying Coremetrics; company helps target ads. Excerpt: IBM said Tuesday it would buy Coremetrics Inc., an Internet
research company company that helps businesses better target their online marketing campaigns. IBM didn't say how
much it is paying for the privately held company, which is based in San Mateo, Calif.
- Plan Sponsor: Non-Health Factors
Could Drive Early Retirement. Poor health is
the top reason why workers decide to take early retirement, but factors such as high work pressure and low job
satisfaction also play a role.
- eWeek: H-1B
Recruiting Companies Sue USCIS, DHS over Changes. By Don E. Sears. Excerpts: Industry group TechServe Alliance,
the American Staffing Association and three staffing companies specializing in H-1B visa holder candidates are pursuing
a lawsuit in federal court to protest a ruling that they claim is killing business. At the heart of the matter is
the government's effort to weed out fraud and abuse while making sure employers have daily supervision over H-1B
visa workers.
Staffing companies that specialize in recruiting H-1B visa holders for technology positions are pushing back
at Uncle Sam with a lawsuit. A senior official of the U.S. Citizenship and Immigration Services, Donald Neufield,
published a memo in January changing the rules for what constituted a true employee-to-employer relationship
for the H-1B category, and staffing companies that specialize in these visas are suffering unfairly, complainants
claim. ...
"USCIS' actions are a thinly veiled attack on the IT staffing industry and its business model," Mark
Roberts, CEO of TechServe Alliance, said in a statement. "IT staffing is a lawful business model that
greatly benefits the U.S. economy, U.S. businesses and U.S. workers. The government should not be allowed to
attack the industry by circumventing the rulemaking process and reversing longstanding policy by decree."
"How have we come to a point in time where the H-1B category in and of itself is so disdained and mistrusted?" David
Leopold, a leading immigration attorney, wrote Feb. 1 on the American Immigration Lawyers Association blog
in reaction to the Neufield memo. "Of course I'm aware that instances of fraud have cast this category
in a bad light. But I think that [the] vehemence of the administrative attack on the H-1B category is ... disproportionate
to the actual statistics about fraud. And interestingly, the disproportionate heavy-handed administrative reaction
comes not from the agency specifically tasked with H-1B enforcement—the Department of Labor—but from CIS, CBP
and State. "Sometimes I just have to shake my head and ask myself what makes people so darn angry about
a visa category that, at bottom, is designed to bring in relatively tiny number of really smart people to work
in U.S. businesses of any size. It has to be a reaction against something else."
- CNET News: Senate
Moves to Keep 401(k) Fees Hidden. By Kathy Kristof. Excerpts: Participants in 401(k) plans pay billions of dollars
in fees — but most of them don’t know it. And the U.S. Senate apparently would like to keep it that way. Five
years ago, the Los Angeles Times investigated
retirement plan fees and found that participants were getting nickeled and
dimed out of as much as 20% of their investment returns by fees that were largely hidden from view. One participant
who managed to ferret out the fees he was paying, estimated that the overcharges to his account would cost him
some $300,000 over his working career. ...
The ensuing brouhaha sparked Congressional hearings and led Congressman George Miller (D-California) to propose
legislation that would demand disclosure of 401(k) fees and ensure that every employee got the chance to invest
in a low-cost index fund if they wanted to. Not surprisingly, investment companies have been fighting the legislation
ever since, but Miller has relentlessly pursued having the provisions added to related bills. ...
The latest volley in this battle came this week, some four years after it started. Miller’s 401(k) disclosures
had been included in the recently passed the American Jobs and Closing Tax Loopholes Act, but Senator Max Baucus,
(D-Montana) pulled the provisions out of the legislation in the Senate. A spokesman from the Senate Finance
Committee failed to return my calls to explain why, but Baucus was quoted in a recent Congressional Quarterly
article as saying that there were “objections” and the issue had “not been fully vetted.”
- Washington Post: China's
workers learn to speak up -- but carefully. By Harold Meyerson. Excerpts: The workers are rising in the workers'
republic. In China's south coastal provinces, which long ago supplanted the American Midwest as the world's premier
manufacturing belt, employees have gone on strike at a series of factories. Nobody knows how many plants have been
threatened with shutdowns or have ground to a halt; one American attorney who's spent a good deal of time with such
workers estimates that it may be close to 1,000.
The cause of the unrest is no mystery. China's rise to industrial preeminence (in a quantitative if not qualitative
sense) has come on the backs of workers whose wages the government has, until recently, suppressed to keep the
price of exports artificially low. The official Communist Party-dominated All China Federation of Trade Unions
(ACFTU) is not really a union. Workers do not choose its leaders, who most frequently come from management. "The
union," says the attorney, "is less state-dominated than employer-dominated." That is a logical
consequence of two party priorities: to build an industrial sector that dominates global markets through low
prices; and to prohibit the existence of any organizations that could eventually challenge party control. ...
I wonder, though, whether the declining power of American workers over the past 40 years hasn't increased
U.S. union leaders' understanding of the constricted options that Chinese workers confront. In both countries,
workers who agitate for unions or for better conditions are frequently fired. In China, to be sure, the consequences
seldom stop there; in the United States, employers' penalties for such nominally illegal firings are negligible.
No other major industrial nations are as hostile to independent unions as China and the United States. In a
2009 survey of more than 1,000 union elections over the preceding five years, Cornell University professor
Kate Bronfenbrenner found that union activists were fired in 34 percent of the campaigns. Efforts to effectively
ban such firings foundered this year when the Senate couldn't muster the votes to pass the Employee Free Choice
Act.
Chinese communism and American capitalism may be two very different systems, but under both, workers assert
their rights at their peril.
- Taking Note: A Brief
History of Attacks on Social Security. By Ted Marmor. Excerpts: But this commentary is about ideology. It is
to remind readers that the same attacks on Social Security have been going on — in different guises — for at least
four decades. The stagflation of the 1970s, precipitated by the oil crisis of 1973-74, provided long-term, ideological
critics of social insurance an opportunity to argue that such programs — retirement, survivors’ insurance, Medicare,
disability coverage, unemployment — were unaffordable. Critics from the Cato Institute, the Heritage Foundation,
and increasingly, in the 1980s, in publications financed by the Wall Street financier Peter Peterson, were not
prepared to attack the desirability of social insurance programs directly. Instead, claims varied from how ungovernable
such programs seemed during the 70s to the follow-up charge of affordability. ...
It is ironic — and infuriating — to have a debate in 2010 about Social Security when that program had nothing
to do with the transformation of the nation’s fiscal policy from surplus to deficit since 2000. Two wars, Bush
tax cuts, and the fiscal consequences of the economic crash of 2008-9 explain the size of the deficit. Why are
we even talking about reducing Social Security at this time? It is not because there is a good rationale, but
because of the money behind the rationalizers of a smaller government.
- Glassdoor
IBM reviews. Selected reviews follow:
- IBM Anonymous: (Past Employee - 2009) “fading glory.” Pros: There are
really some top notch people working in IBM. They are smart, they work hard, and they are easy to work
with. Some of the products are very competitive in the market place so you can be proud of working on them.
Cons: Company is focused on acquisitions to grow revenue and cutting costs. Not much real innovation occurring,
just a lot of rehashing of old technology. Too much offshoring of technical resources. The reasons why
this was such a great company to work for is fading. Advice to Senior Management: Simplify. Get rid of
those 50-slide decks that are used for product decision-making. No one reads them, and the decisions are
based on other factors that aren't even in the decks. Next, trim the fat out of your architecture frameworks.
A person should be able to read the slide showing your framework from the back of a 20-person conference
room. Flatten your organization. All those acquisitions brought in too many executives, meaning no growth
for existing employees.
- IBM Anonymous in Poughkeepsie, NY: (Current Employee) “IBM -3 years in.”
Pros: Very smart people, Ability to work remote. Cons: Method of determining raises and personal growth.
Advice to Senior Management: IBM is a fine company, but over the years it has made a drastic change. Work
morale is low now. Something needs to be done about it, there is no incentive. People are more concern
about losing their job than doing work to be proud of. The way of determining performance needs to be dismantle
and reconstruct. Go back to the basic and make sure every knows and understand the values of IBM.
- IBM Software Engineer in Taipei (Taiwan): (Current Employee) “Used to be good. Now ... questionable.”
Pros: Work in multi-cultural env. to broad the sights The governance (Matrix)
Work with talents. Cons: Work/Life distortion (12+ hours per day.) Budget shrinks year over year, being
stingy to all employees, but asking technical people to create more and more innovative deliverables Then
it means it is generous to shareholders (but not to employees, only 5% discounts of subscribing stock option.)
Punish young and new hires (taking longer and longer for promotion, less and less raise while being promoted.)
The ROI is low when working on a hot product/project (no more bonus, no clever rating rules.) Boring office
layout (while the office layout is somewhere the creative works root.) Advice to Senior Management: Stop
talking cliche, more about things which can really help people. Put himself in the side with his team and
the team's vision, not with the cost-saving policy from the company.
- IBM IT Specialist in Houston, TX: (Current Employee) “Don't make the mistake of planning a career at
IBM or it will cost you dearly.” Pros: Recognition in marketplace. All
the Computer Base Training you want. Cons: There is not any "off" time. There is an expectation
for additional work and your professional training to be done on your personal time. The tenet of "Respect
for Individual" may come from the top but it is mocked by the first line managers in their execution.
Diversity forced down your throat. Advice to Senior Management: The managers should have an incentive in
their compensation structure, validated by their reports, that they are actually supporting the work/life
balance. As opposed to the tongue in cheek message that is clearly conveyed.
- IBM Manager: (Current Employee) “IBM Careers.” Pros: IBM is a prestigious
company to have on your resume, but have a career there would be a challenge for even the best of employees.
The stock has done well. Cons: Quality US employees are finding they are underpaid and over worked. Outsourcing
is bringing in under skilled workers, with customer satisfaction going down hill. Advice to Senior Management:
Pay your top performers a lot more than they are currently getting or they will find jobs else where. Have
stock options be part of the pay package for the top performers instead of variable pay.
- IBM Sales Manager in Chicago, IL: (Current Employee) “View Into Sales.”
Pros: IBM has the technology and resources to win MANY of their competitive battles. Technology innovation
is strong. Cons: Too large at times. Compensation not suited for top sales talent. Advice to Senior Management:
There is an obvious disconnect between executives/leadership and sellers/first line managers. I've never
seen morale in the sales ranks this bad (7 years) and my peers who have been here longer agree. We all
feel IBM does not want a bunch of overachievers but a group of middle of the pack contributors. The current
compensation plan and quotas are a testament to this.
- IBM Anonymous in Gaithersburg, MD: (Past Employee - 2010) “IBM Employment Assessment.” Pros: IBM Brand
is second to none. Competitive benefits package. Opportunities to learn new technologies. Collaboration
with talented members of cross-functional teams. Cons: Senior management out of touch with employees; something
is wrong if you need annual surveys to understand your teams. Reorganization every two years, for reasons
not always clearly articulated by management. Individual performance not always recognized by management
unless you are a shameless self-promoter. Advice to Senior Management: Get out of the tower, and interact
directly with employees
- IBM Project Manager: (Current Employee) “Lost the plot.” Pros: Work
from home. Almost continuous leaving drinks on a Friday. Cons: Too political. Very difficult to get
things done. Dog eat dog environment. Exploited at review time. Political reviews to manage people
out of the company. PBC's are just a joke. Living on past reputation. Remember the only assets are
the executives and managers being groomed for promotion. All the rest are resources. So think of yourself
as a bit of kit that is to be used and disposed of as cheaply as possible. -Bottom line is the $ and the
CEO's love of EPS. Poor rewards. Very poor morale. Advice to Senior Management" Stop living on past
reputation. Dump the PBC process, or be honest that you're using it to reduce headcount on the cheap. Remember
the people you dump today are likely to be potential customers in the future.
- IBM Project Manager: (Past Employee - 2010) “Great place to work until 4 times yearly RA's.” Pros:
You do get a sense of pride working there, it can be exciting seeing all the cool technology and the sheer
size of the projects. Lots of great free training online. The Team I worked with were great. Good life
work balance. Cons: ZERO job security. When the Resource Actions are slated for your department, good luck.
I was resource actioned 1 day after my 3 year anniversary lunch. Severance was fair and they did give me
4 weeks notice. I left a very successful career at another company 3 years prior to come join big blue...
They seem bent on having every available job offshored other than senior management. Advice to Senior Management:
Off shoring looks sexy on the annual report, but if you are the person who has to deal with these teams,
you might think otherwise.
- IBM Project Manager: (Past Employee - 2010) “Great place to work until 4 times yearly RA's” 1 of 1 people
found this helpful Pros You do get a sense of pride working there, it can be exciting seeing all the cool
technology and the sheer size of the projects. Lots of great free training online. The Team I worked with
were great. Good life work balance. Cons ZERO job security. When the Resource Actions are slated for your
department, good luck. I was resource actioned 1 day after my 3 year anniversary lunch. Severance was fair
and they did give me 4 weeks notice. I left a very successful career at another company 3 years prior to
come join big blue... They seem bent on having every available job offshored other than senior management.
Advice to Senior Management Off shoring looks sexy on the annual report, but if you are the person who
has to deal with these teams, you might think otherwise. IBM Regarding Career and Compensation in Kolkata
(India): (Current Employee) “Regarding Career and Compensation.” Pros: Technology oriented company. Has
huge number of complex technical projects. Working in IBM technologies is always a plus point as it has
good demand in the market Cons: Salary is not good. The salary of different people working with the same
roles & responsibilities varies
to some large extent. Annual salary revision is worst in the Indian IT industry. Management sometimes tends
to favor relationship rather than merit Advice to Senior Management: IBM would do better by giving importance
to the existing employee rather than hiring new one from the market by offering double
- IBM Verification Engineer: (Past Employee - 2008) “Lack of Honesty.”
Pros: Great benefits at that time. Huge options for education within company. Cons: Frequent layoffs and
management dishonesty. Advice to Senior Management: Provide more insight to your employees about where
their careers can go and be honest about up coming changes. Honesty goes a long way when dealing with employees.
- IBM Anonymous in Austin, TX: (Current Employee) “Solid company, but uninspiring.” Pros: There's not
denying that IBM is a large company with a very wide portfolio of jobs. In theory, one could stay with
IBM and experience any number of roles. The benefits package is pretty comprehensive. Cons: IBM pay 'the
market rate', but prevailing wisdom is that most competitors will pay you more to do the same job. IBM
has a very poor support strategy which undermines the good wok of many engineers. This leads to a great
deal of dissatisfaction on the part of customers and IBMers alike. IBM does amazing research, but it's
development vision seems to be pretty lackluster. There's a lot of talk about Smarter Planet and Business
On Demand and whatever the next buzzword is, but technological excitement never seems to permeate the business.
Advice to Senior Management: Decide whether you are a services or a technology company and then start acting
like one.
- IBM Anonymous: (Current Employee) “ibm review.” Pros: IBM is the leader
in IT, an innovator and a globally integrated enterprise. It offers solutions that cover most industry
sectors. Cons: Too much bureaucracy, unrealistic process overhead and non-existing back-office automation
systems. has not implemented internally what is selling to clients. Advice to Senior Management: provide
a clear career path to employees, guide them though with support. allow work-life balance and execution
of all nominal vacation days
- CNET News: When It Comes To Retirement,
67 Is The New 55. By Alan Greenblatt. Excerpt: Looking forward to retirement? You may have to wait a bit
longer. Financial pressures are pushing up retirement ages all over. On Wednesday, France, which was the last holdout
in Western Europe maintaining an official retirement age of 60, proposed increasing it to 62 by 2018. On the same
day, California's Republican Gov. Arnold Schwarzenegger announced a deal with four state public employee unions
to raise the retirement age by five years for newly hired workers. These moves follow several recent age increases
across Europe and among U.S. states. Faced with one of the worst pension shortfalls in the country, Illinois in
March lifted the retirement age for new state workers from as low as 55 all the way to 67.